[ AI for small business ]

Practical AI for small businesses, set up safely.

Most small businesses do not need an AI strategy. They need a team that knows what to use, rules everyone follows, and one or two jobs that stop eating the week. We set that up inside the security you already have.

[ The problem ]

Your team is probably already using AI.

Somebody in your office has pasted a customer email into a free chatbot. They meant well, and it saved them ten minutes. It also put your customer's information on a server you do not control.

Banning AI does not work. People use it anyway, and you lose sight of it. Setting it up properly does work.

[ The packages ]

Start small. Add one piece at a time.

Most clients go in this order: Kickstart, then Safe AI Setup, then one workflow a quarter. You can start anywhere, and every package gets a written scope before work starts.

STEP / 01

AI Kickstart

Hands-on, built around the tools your team already uses. Everyone leaves knowing what to use AI for, what to keep out of it, and how to check the answers. You get a one-page "how we use AI here" cheat sheet.

  • 2-hour live workshop
  • Built around your own tools
  • One-page cheat sheet

Starting at $950 one time

STEP / 02

Safe AI Setup

We write your AI acceptable use policy, set the approved tools list, configure Copilot Chat properly inside your tenant, and add basic data loss prevention so client or patient data does not end up in public AI tools. We also check what your team is already using.

  • Acceptable use policy
  • Approved tools list
  • Copilot Chat configured properly
  • Basic data loss prevention
  • Shadow AI check

Starting at $1,800 setup, then $150/month governance check-in

STEP / 03

AI Workflow Build

We pick one workflow that eats your week and automate it end to end. A person approves each important step before anything goes out. Scoped in writing before we start.

  • Examples just below
  • Built on your own tools and files
  • Monthly support after launch

Starting at $2,500+ typically up to $4,000 per workflow, then $200/month support per workflow

[ Package 03 in action ]

One painful job, automated.

Three examples of what a workflow build looks like. Pick one to see how it runs. Yours is scoped to your actual process on a call.

Example workflow · Inbox triage
  1. An email comes in

    A customer asks for a quote or a change.

  2. AI sorts and routes it

    It tags the message, finds the customer, and pulls up the right files.

  3. AI reads and drafts

    It writes a short summary and a reply, using only your own files.

  4. You review it

    Edit it, approve it, or toss it.

  5. Then it sends

    Nothing goes out without your yes.

    Sent. You stayed in control the whole time.

Example workflow · Credentialing expiration tracker
  1. The credential list is checked

    Licenses and certifications are compared against today's date.

  2. AI finds what is coming due

    It flags anything expiring soon and who it belongs to.

  3. AI drafts each reminder

    One short note per person, with what to renew and by when.

  4. You review the reminders

    Edit them, approve them, or toss them.

  5. Then they go out

    Nothing is sent without your yes.

    Sent. You stayed in control the whole time.

Example workflow · Scheduling summaries
  1. Tomorrow's calendar is pulled

    Every appointment and job for the next day.

  2. AI gathers the details

    Addresses, contacts, and notes people usually have to hunt for.

  3. AI writes the summaries

    One short summary per person, in plain language.

  4. You review the summaries

    Edit them, approve them, or toss them.

  5. Then they are shared

    Nothing is shared without your yes.

    Shared. You stayed in control the whole time.

[ Why it stays safe ]

AI sits inside your security, not beside it.

We start with Microsoft. Copilot Chat runs inside your own Microsoft 365 tenant, under the sign-in, access rules, and data protections you already have.

That is why the IT and security work comes first. AI is only as safe as the setup under it.

Beyond Microsoft we work across Claude, ChatGPT, and Gemini and help you pick what fits each task. Every tool goes on your approved list with its data settings checked first.

  • Copilot by Microsoft
    Copilot
  • Claude by Anthropic
    Claude
  • ChatGPT by OpenAI
    ChatGPT
  • Gemini by Google
    Gemini

Logos belong to their respective owners. 3 Bytes Tech is not affiliated with or endorsed by these companies.

[ Who does the work ]

AI work by people who use it daily.

We run a private multi-model AI platform for an engineering team and have trained more than 70 engineers on AI tools. We build with MCP servers and connectors, and we use AI every day to run 3 Bytes Tech.

We are also certified in IT and security. That foundation is why we can set AI up safely for a 3 to 30 seat business.

[ AI questions ]

Things people ask.

Is it safe to use AI with client or patient data?

It depends on the tool and how it is set up. Free public chatbots are not the place for client data. Copilot Chat, used with a work account, runs under your Microsoft 365 data protection terms. For practices under HIPAA, Microsoft states that Copilot Chat supports its BAA and HIPAA compliance for prompts and responses in properly configured setups, and that web search queries are not covered. We handle that configuration and write down the rules. Compliance still depends on how your team uses it.

Do we need to buy Copilot licenses?

Not to start. Copilot Chat comes with Microsoft 365 for work accounts. Paid Copilot licenses add access to your own files and email, and they are worth it for some roles and not for others. We will tell you which. If you want licenses, Copilot licensing is available through us.

Will AI replace my staff?

That is not what we build. The workflows take over repetitive tasks, and a person approves the steps that matter. The goal is getting your team hours back, not removing them.

How is AI work priced?

Each package is a fixed price with the scope in writing before work starts. Monthly check-ins and workflow support are separate and listed on each package. Our managed IT work stays hourly.

Do you only use Microsoft tools?

No. Anything that touches client data starts with Microsoft, because it sits inside the security you already have. We also work with Claude, ChatGPT, and Gemini, and add them when there is a clear reason. Each one goes on your approved tools list with its data settings checked first.

Not sure where to start? Book 20 minutes and we will tell you what fits.

Book a 20-min AI call